Faq Frequently Asked Questions

Card machines also known as PDQ machines or Chip & PIN machines are the best way in which your business can facilitate customers to pay without the need to hold cash. Also it has been observed that credit card and debit card users tend to spend more money than those holding cash, setting an example of impulse buying which in turn works in favour of merchants.

These payment terminals require a Merchant account where it is logged in every time a card transaction is made. Following this encrypted transaction data is sent to the merchant bank for the processing of the payment. Following the approval of payment, the funds then arrives in the merchant’s business account within a couple of days. Given that credit and debit card transactions are only made through merchant account in spite of business account directly, thus having a merchant account is a must for a business to accept card payments from customers.

We have a wide range of technologically advanced card machines which can speed up your payment transaction process immensely. Varying upon the card machines you choose, fitting as per your business environment it can take as less as a couple of seconds to do the work.

Today’s card terminal aren’t just meant for the customers holding credit and debit cards however they can even provide multiple options of payment to the customer. You can either accept face to face payment at the till or over the phone as well as over the internet. Further technologically advanced machines with Apple Pay and Android Pay support can give your customers the flexibility to pay with their cell phones. Providing your customers with all the possible means to pay would add value to your business in turn improving sales.

Merchant account is simply a type of bank account which is set up between the merchant and the merchant acquiring bank for the purpose of accepting credit and debit card payments. Every time the card payment terminal is used, merchant account processes the payment acting as a connecting link between the two.

The process of setting up merchant account can be made fast and easy with us. If you have merchant account then you can directly buy card terminals and start accepting card payments. However if you don’t have one then we can set you up your merchant account, in 2-3 working days.

At first place you don’t need to worry about any technical or other issue arising with the machines. Nevertheless if there is some problem then we have an experienced customer support team available 24×7 at your service. Also the battery lives of our card terminals are robust thus the machines are meant to run longer. In any case the machine can work up to around 300-400 transactions.

Accepting payments via card terminals would help you get rid of those long queues of freaking out customer to pay for their goods. You can easily use portable terminals, Wi-Fi enabled terminals or their phones to accept payments as soon as possible. Portable terminals would even enable you reach at your customer’s tablet to accept payment in an easy way. Cutting short the long payment processing time for your customers would defiantly help you catch the attention of more customers.

As far as the security of yours as well as your customer base is concerned, you can always be assured as our PDQ machines are PCI DSS compliant.

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